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CONTACT
ABOUT
EXPLORE ALL LOFTS
Survey
Survey
1. What influenced your decision to cancel your reservation?
Unexpected changes in plans
Price-related reasons
Found alternative accommodations
Booking.com website or system issues
Other (please specify)
2. Did our fully refundable cancellation policy play a significant role in your original choice to book with us?
Yes
No
3. If our cancellation policy had been non-refundable from the start, would you have confirmed your reservation in the first place?
Yes
No
4. Is there anything we could have done differently to encourage you to keep your reservation?
5. Do you plan to consider booking with us again in the future?
Yes
No
6. Please share any additional comments or suggestions you have for us to improve your experience with our property.
7. Your Contact Email
Your feedback is invaluable to us, and we are committed to using it to enhance the quality of our services. Thank you for taking the time to share your thoughts and helping us create a better guest experience. If you have any further questions or concerns, please do not hesitate to reach out to us directly at
welcome@brooklynbaylofts.com
. We look forward to the opportunity to host you in the future and provide you with an exceptional stay.
Warm regards,
Brooklyn Bay Team
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